Política de reembolso

At Macheartus, we are passionate about music and art, and each poster or frame we create is designed to capture the essence of iconic albums that have shaped generations. Our commitment is to provide high-quality products made with care and attention to detail.

For this reason, we do not accept returns. Since every piece is made to order and specially prepared for each customer, we are unable to process exchanges or refunds due to a change of mind or an incorrect selection. Therefore, we kindly ask that you carefully review your order before completing your purchase.

However, we understand that unforeseen circumstances may occur during shipping. If your order arrives with a manufacturing defect or significant damage caused in transit, please contact us within 48 hours of receiving your package and provide clear photos of the product and packaging. Our team will review the issue and take the necessary steps to ensure you receive a product in perfect condition.

If you have any questions before making a purchase, our team is always happy to assist! We appreciate your understanding and thank you for supporting music and art with Macheartus.